FAQ

Stickers are water-resistant so they can be used on products that get wet occasionally such as water bottles, bumpers, cars, helmets, skateboards, windows, etc.

Our design process involves a dye-sublimation printing technique that involves a heat press to the mouse pad thereby making it long-lasting.

Yes, it is water-resistant though care should be taken to avoid hard soap or bleach.

Stickers are available in various sizes: small, medium, regular, large, and extra-large.

Stickers are a great way to personalize water bottles or Hydro flasks. They are made from a high-quality, durable non-tearable material that is tough so they’re suitable for drink bottles. You can choose from white or transparent stickers, in lots of different sizes, for all your decorating needs.

Our mouse pads are made of rubber with a smooth cloth surface.

Matte and transparent stickers are super durable and long-lasting. They’re made from a removable scuff-resistant non-tearable material that makes them perfect to use on phone cases, laptops, journals, guitars, refrigerators, walls, computers, etc. The only real danger to your sticker designs is nail polish remover or bug spray.

Vinyl stickers are water-resistant, not waterproof. All sticker styles: Matte and Transparent have the same level of water resistance.

For best results, apply your sticker to a clean, dry, and flat surface. Avoid harsh weather conditions (direct sunlight, rain, snow, etc.) to extend the life of your awesome stickers.

We don’t suggest putting these stickers through the dishwasher as this can interfere with sticker adhesion. Please use a damp cloth or hand wash products with stickers, for maximum longevity.

A primary reason for the disparity lies in the difference between color modes used in digital design and print. Monitors display colors using the RGB (Red, Green, Blue) color model, which emits light to create a spectrum of colors. In contrast, printers use the CMYK (Cyan, Magenta, Yellow, Key/Black) color model, which combines ink in varying proportions. The inherent variations in these color modes can lead to discrepancies in color reproduction. Computer monitors vary in brightness, and individual preferences further influence color perception. It can skew your perception of color accuracy if your monitor is too bright or dim. Additionally, monitors degrade over time, affecting color calibration. Regularly calibrating your monitor ensures a more accurate representation of colors, but even then, some differences may persist. Every device interprets and displays colors slightly differently due to variations in color profiles. The color profile conversion becomes a critical factor when transferring a design from a computer monitor to a printer. If not handled meticulously, this conversion can result in shifts in color intensity, brightness, and hue, leading to noticeable differences between the digital and printed versions. The choice of printing substrate also plays a role in the way colors are perceived. Different substrate types absorb and reflect light in unique ways, influencing the final appearance of the printed piece. Factors like texture, finish, and coating can further impact how colors interact with the surface.

A Phone Grip is a grip/stand for your phone, your tablets, and e-readers for some additional comfort while reading, viewing, or browsing. Phone Grips are made to be sticky, and they are most compatible with smooth, flat surfaces. Phone Grips will not stick to silicone, highly textured, and many soft cases on the market. The Phone Grip once fixed on the phone/phone case, should not be removed. Once removed, the Phone Grip may lose its adherence.

Stickers are made from a tough non-tearable material that is designed to be long-lasting so they stay adhered to over time. However, when you’re ready, Matte and Transparent stickers are removable so you’ll find they are easy to peel off and won’t leave sticky residue behind.

You'll find matte and transparent stickers, which are the perfect way to add color and personality to your laptop, phone, water bottle, notebook, car bumpers, skateboards, windows, etc. They are kiss-cut and fully removable stickers with a 1/8 inch (3.2mm) white or transparent border around all designs. They are available in a variety of sizes and are super durable, and water-resistant!

We make quality mouse pads that are easy to maintain. You can use a soft damp cloth or sponge and wipe the mouse pad with warm water to get rid of any stains or dirt but don’t soak it.

If your order is lost in transit or returned to us due to the unavailability of the consignee, you can choose to have the order re-shipped or request a refund (minus the shipping fees and manufacturing fees). Once we have shipped twice, we are unable to reship for a third time or offer a refund. ☹️

If you are facing this issue, you've likely opted for Standard Shipping. If you haven't received your order after 3 weeks, here are a few things you can do: 1. No need to panic: In our experience, 9 times out of 10, your package has already reached your local post office. The Post Office has probably even attempted to deliver it to you but simply missed you when you were out running errands or at work. In such cases, your package will remain in your local Post Office, waiting for you to claim it for up to 14 days. After 14 days, the package will return back to us. 2. Locate and contact your local post office: You can look this up on Google. Usually, Post Offices in almost every country have a Customer Care helpline. Some even provide email assistance. Make sure you have your tracking number handy when you contact the post office. When your order ships, Popate sends you a shipping confirmation email. The tracking number for your package is usually in this email. 3. Contact Us via email here or use the Contact Us form.

5 - 10 days for domestic orders. 3 - 4 weeks for international orders via Standard Shipping. 15 - 20 days for international orders via Express Shipping. See our Shipping Policy for more details.

We charge a flat 150 INR for all domestic transactions. We charge shipping for international orders based on the country of the order. Depending on your shipping address, you may also be required to pay customs charges (if any) when your order reaches your local customs office for international orders.

If you are unhappy with the product that you have received, you can notify us within 30 days of the delivery. We will either issue a refund, replace it with another product of the same value, or offer credit on a future purchase in the form of a coupon. International shipping charges and manufacturing charges are non-refundable. To know more, check out our Return Policy page.

We respect your privacy. The only information we collect is your name, email, contact number, and billing and shipping address. This information is only used for internal record-keeping and order delivery. We do not share it with any third party other than our courier/delivery partners. Popate does not store any credit or debit card or bank account information. All this information is handled by Paypal which is our certified, secure online payment gateway partner. Read our Privacy Policy to learn more.